DescriptionAbout this role
Purpose/Background:
BlackRock is currently seeking a Sales Support Professional to be based in Dubai to work with the Head of the UAE Client business, with the primary responsibility of supporting the sales process for institutional clients in the UAE, including sovereign wealth funds and pension funds. The candidate may also support other Middle Eastern countries that fall under the remit of their reporting manager. They will be responsible for delivering the broad BlackRock offering including index equities, active equities, fixed income, private capital, real estate, infrastructure, and alternative assets. In doing so, they will be a key participant in client dialogue with respect to BlackRock’s investment offerings, whole portfolio solutions capabilities, co-investment opportunities and product development; helping to drive both business and client strategy.
Key Responsibilities:
Sales & Sales Support
- All aspects of sales coverage; including helping to establish, develop and maintain client relationships
- Coordination of the various sales stakeholders to organise physical and virtual client meetings, as well as roadshows and marketing campaigns
- End to end ownership of the marketing cycle, including ensuring compliance with the firm’s rules and processes on marketing materials and on new prospect engagement
- Ensure all client data and sales activity is promptly logged and accurately reflected in the CRM system and sales pipeline, where appropriate
- Key point of contact for client queries and requests, working closely with the Head of Client Business and the client servicing team to respond, as required
Country strategy:
- Support the Head of the UAE Client Business in refining and developing a business plan to drive BlackRock’s Middle East business by contributing to account planning for clients, and owning follow-ups on commercial growth and budgeting
- Contribute to the ongoing development and refinement of BlackRock’s regional offering, by channelling feedback and market intelligence to the appropriate stakeholders internally
- Key stakeholder in preparatory workstreams relating to global senior executives’ engagement with regional clients; including briefing and strategy papers
Knowledge / Experience:
Sales support experience in the investment management industry is preferred, as is some experience with Middle Eastern clients. Strong English and Arabic speaker.
Qualifications and Experience:
- Strong academic qualifications
- Background in sales or sales support
- A strong understanding of capital markets; gained in asset and/or wealth management, or investment banking
- A demonstrated sense of ownership towards delivering to clients and track record of commercial success
Key Competencies for Success:
Commercial Acumen and Entrepreneurial Spirit:
- This will be an ambitious, results-driven individual, prepared to roll up his/her sleeves and operate very actively in the firm
- The successful candidate will have a track record of working closely with clients, be it in an advisory or a business development. He or she will have an ability to understand the structures, decision-making and thought processes of different clients and therefore contribute to advisory of clients on existing products and on the structuring client-specific solutions
- They will be a pro-active self-starter with the ability to work under pressure, multi-task and prioritise
Communication and Influencing Skills:
- Able to articulate complex investment products and processes to a diverse client audience
- A good listener with strong communication skills, applied internally and externally to information gathering, influencing and negotiating
- A logical thinker with strong problem solving abilities
Collaboration and Partnership:
- BlackRock’s culture is fast-paced and highly collaborative, and it is therefore imperative that this person possesses a strong team-orientation, finds it easy to establish rapport/build lasting relationships, and engages actively with the broader business, rather than to work in isolation
- The ability to build trust and momentum with his/her team and colleagues, with a shared sense of purpose
#EarlyCareers
Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
Our hybrid work model
BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
About BlackRock
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
