Applicantz USA Jobs Careers 2023 – Apply For Product Support Specialist Jobs In Houston, TX
Applicantz USA Jobs Careers, a renowned organization, is currently hiring for the position of Product Support Specialist at their Houston Texas. This is an exciting opportunity for candidates with a degree qualification and relevant experience to join a prestigious organization and contribute to their investment analytics team. Upcoming USA Govt Jobs.
Texas Government Jobs in Applicantz is currently seeking a highly skilled and motivated Product Support Specialist to join our dynamic team. As the Product Support Specialist, This is an excellent opportunity for a skilled Applicantz professional to take their career to the next level and make a significant impact
Candidates who meet the required eligibility for the Product Support Specialist position can apply through the Applicantz Jobs page link provided in the below section. You can also visit our website 20govtvacancy.com to check for upcoming Product Support Specialist jobs in Applicantz and other opportunities in Careers Texas.
Applicantz USA Jobs Careers 2023 Apply for Product Support Specialist Vacancy in Houston Texas
Applicantz Jobs Careers, a renowned organization, is currently hiring for the position of Product Support Specialist. This is a fantastic opportunity for candidates with relevant experience to join our dynamic team and contribute to the success of our organization. Candidate will get after selection great Salary $27.59 Per Hour approximately.
Our large, Fortune Technology client is ranked as one of the best companies to work with, in the world. The client fosters progressive culture, creativity, and a flexible work environment. They use cutting-edge technologies to keep themselves ahead of the curve. Diversity in all aspects is respected. Integrity, experience, honesty, people, humanity, and passion for excellence are some other adjectives that define this global technology leader.
Minimum Qualifications
Bachelor’s degree or equivalent in VFX, Animation, Games, or related field
Working experience on projects using ShotGrid / Shotgun. Experience with Content Creation products would be an added bonus
Good understanding of workflow process in the production industry
Demonstrable ability to “own” the problem – troubleshoot, and solve or mitigate the problem
Exceptional team player skills
Strong verbal and written English communication, other languages a plus
Proven ability to be flexible and learn quickly in a fast environment
Responsibilities
Respond to support requests from our customers and partners
Priority handling and escalation of critical issues and monitoring of service level compliance
Perform root cause analysis to mitigate reoccurrence
Escalate customer issues to senior staff as required
Research, verify, and document product issues
Actively manage personal backlog of support requests
Document support interactions in a company-wide case management system
Manage customer expectations by providing timely updates on progress
Abide by a set schedule to accommodate our variety of support modalities including Live Chat, Phone calls and emails
