Regency Group Holding Qatar Jobs Careers 2023 | It Support Technician Jobs Vacancy In Doha Qatar

Seeking a IT support technician for our company.

Responsibilities

• • Install and configure computer hardware operating systems, printers, and applications.
• • Upgrade operating system and application.
• • Monitor and maintain computer systems and networks.
• • Responding in a timely manner to service issues and requests.
• • Help users through a series of actions, either face to face or over the telephone to help set up systems or resolve issues.
• • Troubleshoot system and network problems and diagnosing and solving hardware/software faults.
• • Repairing and replacing parts as required.
• • Setting up accounts and configuring outlook for new users.
• • Run security scans regularly on end user devices.
• • Maintain inventory technology items, printer toners and consumables.
• • Follow and close assigned incidents on ticketing system.

Required Skills:

• • OSI and TCP/IP models, IP addressing, WINS, VPN, IPv4.
• • Experience based on systems and or LAN administration, Installation & Configuration.
• • Very good knowledge in IT Network & Security Systems (Network, Firewall, UPS)
• • PC hardware troubleshooting and maintenance.
• • Windows Server
• • Professional in Microsoft services: domain, DNS, DHCP and Hyper-V
• • SQL Server
• • SYMC Backup, SEMP
• • Manage Exchange
• • Installation & troubleshooting of Win10, Win11 Operating system
• • Installation, configuration & troubleshooting of personal and network printers and other peripherals
• • Apple Technology Background is an advantage.

Education:

• • IT, Computer Science, Computer Engineering, or related field

Certification:

• • MCITP or MCSE
• • CCNA