Republic Services USA Jobs Careers 2023 – Apply For Call Center Customer Service Rep Jobs In Charlotte, NC
Republic Services USA Jobs Careers, a renowned organization, is currently hiring for the position of Call Center Customer Service Rep at their Charlotte, North Carolina. This is an exciting opportunity for candidates with a degree qualification and relevant experience to join a prestigious organization and contribute to their investment analytics team. Upcoming USA Govt Jobs.
North Carolina Government Jobs in Republic Services is currently seeking a highly skilled and motivated Call Center Customer Service Rep to join our dynamic team. As the Call Center Customer Service Rep, This is an excellent opportunity for a skilled Republic Services professional to take their career to the next level and make a significant impact
Candidates who meet the required eligibility for the Call Center Customer Service Rep position can apply through the Republic Services Jobs page link provided in the below section. You can also visit our website 20govtvacancy.com to check for upcoming Call Center Customer Service Rep jobs in Republic Services and other opportunities in Careers North Carolina.
Republic Services USA Jobs Careers 2023 Apply for Call Center Customer Service Rep Vacancy in Charlotte North Carolina
Republic Services Jobs Careers, a renowned organization, is currently hiring for the position of Call Center Customer Service Rep. This is a fantastic opportunity for candidates with relevant experience to join our dynamic team and contribute to the success of our organization. Candidate will get after selection great Salary $15.00 an hour approximately.
Republic Services USA Jobs Careers Information Table
Republic Services USA Jobs Careers Description/Overview
With appropriate knowledge of the Company’s services and processes the Customer Resource Associate works under the direct supervision of the Customer Resource Supervisor in a Customer Resource Center to deliver the highest level of quality service to our customers. The Customer Resource Associate receives and responds to customer calls, inquiries, requests and complaints, which may require research and investigation to reach resolution; and delivers superior customer service in a prompt, respectful and courteous manner to ensure customer concerns are resolved.
PRINCIPAL RESPONSIBILITIES:
Successfully completes training to become knowledgeable about the waste services industry and Republic Services’ processes, services and policies.
Responds in a timely and accurate manner to customer service calls, ensuring that service issues and concerns are treated in a respectful and professional manner.
Effectively responds to routine issues regarding residential and commercial service matters, which may involve outbound calls and other communications to resolve service inquiries and equipment issues.
Returns all internal and external calls, emails and faxes in a timely manner to ensure that customers’ concerns are understood, addressed and resolved in an efficient and complete manner.
Receives and reviews individual performance metric reports and action plans with manager to understand individual performance.
Enters service data into computer.
Logs information about customer service interactions into systems; updates information in a timely and accurate manner in order for associates to able to track service inquiries and resolution.
Performs other job-related duties as assigned or apparent.
QUALIFICATIONS:
Experience using bilingual skills, particularly Spanish, in a business environment.
MINIMUM REQUIREMENTS:
High school diploma or GED.
Ability to provide outstanding customer service to external and internal customers on a consistent basis.
Excellent written and verbal communication skills.
Computer navigation and keyboarding skills
At Republic Services, We Work for Earth! We are looking for engaging customer service professionals to join our team. We are an employee-focused company with a unique culture that provides a supportive and fun work environment, including:
EASY TO WORK SHIFTS between 7:30am-6pm M-F Hours of Operation. First shift after training will be 9:15am-6:00pm until you can join our next shift realignment.
Pay Rate starts at $15/hr with quick promotion to $16hr within a few months.
SAFETY FIRST! Both training and the position will be work from home. You must provide your own internet with an ethernet connection.
Growth opportunities into many different departments.
Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law.
The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.
