Are you passionate about delivering exceptional dining experiences? Do you have a flair for customer service and a love for creating delectable dishes? If so, we have the perfect opportunity for you! We are seeking enthusiastic and dynamic individuals to join our team encompassing the roles of Server cum Food Counter Attendant.
As a Culinary Experience Ambassador, you will play a pivotal role in curating an unforgettable dining journey for our guests. You will be responsible for providing top-notch customer service with a warm and welcoming demeanor. Your primary focus will be to assist patrons both at the table and at the food counter, ensuring they have a delightful experience from the moment they walk in until they leave with smiles on their faces.
Responsibilities:
- Exceptional Customer Service: Greet guests warmly, take their orders attentively, and offer knowledgeable recommendations to enhance their dining experience.
- Tableside Assistance: Provide efficient and friendly table service, ensuring guests’ needs are met promptly and courteously.
- Food Counter Expertise: Skillfully manage the food counter, showcasing an array of delicious offerings, and engaging with guests to guide them through the available options.
- Order Accuracy: Accurately record and process orders, ensuring they are delivered correctly and in a timely manner.
- Food Preparation Support: Collaborate with the kitchen team to assist in food preparation, ensuring the highest quality and presentation standards.
- Cleanliness and Hygiene: Maintain a clean and organized work environment, adhering to food safety and sanitation guidelines.
- Upselling and Promotion: Suggest additional menu items, promotions, and special offers to enhance the guest’s experience and increase sales.
- Special Requests: Handle special dietary requests or any other guest preferences with utmost care and attention to detail.
- Cash Handling: Process payments using the Point of Sale (POS) system, handling cash and credit transactions accurately.
- Knowledge Sharing: Stay updated on menu changes, ingredients, and cooking methods to provide guests with up-to-date information.
Requirements:
- Excellent interpersonal skills with a friendly and approachable demeanor.
- Strong communication skills, both verbal and non-verbal, to interact effectively with guests and team members.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Attention to detail and a commitment to delivering top-quality service to guests.
- Flexibility to work in shifts, including weekends and holidays.
- Prior experience in customer service, hospitality, or the food industry is a plus, but not mandatory.
- Basic math skills for processing payments and handling cash.
- Knowledge of food safety and hygiene practices is desirable.
Join our team as a Culinary Experience Ambassador, and be part of a dynamic and passionate group dedicated to creating memorable dining experiences for our cherished guests. If you have a genuine love for food, people, and creating moments of delight, we welcome you to apply and share your enthusiasm with us!
Job Types: Full-time, Permanent
Salary: From AED2,500.00 per month
Education:
- High school or equivalent (Required)
Experience:
- Fast Food: 2 years (Required)
Language:
Ability to Commute:
Ability to Relocate:
- Dubai: Relocate before starting work (Preferred)